Quality and Environment

III. QUALITY AND ENVIRONMENT POLICY AND OBJECTIVES.

The system of Quality and Environment Management was developed by Prasid SA in order to describe the provisions applicable in ISO 9001:2000 and ISO 14001:2004 for:

* Obtaining and ensuring the quality standards of its projects and constructions and ensuring that they meet both customer and applicable regulatory requirements.

* Achieving customer satisfaction through the effective implementation of Quality System processes including customer satisfaction, prevention of non-compliance and quality indicators.

* Implementing on-going improvement protocols which are used to improve our processes, and serve to better the products we offer to the market.

* Having a proper environmental performance record; and ensuring good environmental standing while satisfying all applicable legal requirements.


The purpose of this Quality and Environment Manual is to describe, in general terms, the different sections that make up the Quality and Environment System from Prasid SA, and thus, the Handbook of Quality and Environment compiles only generic information on PRASID SA, its performance and accountability arising from the implementation of a Quality and Environment Management System according to UNE-EN ISO 9001:2000 and ISO 14001:2004 UNE. Detailed information can be found in the Quality and Environment Procedures, System Records, in the Plans or Flow Charts and Work Instructions sections.


The Quality and Environment Policies, as well as the Quality and Environment objectives of Prasid SA, which constitute the basis for the maximum application of Quality and Environmental Management within the business, are reflected in the documents of System and Environment Quality and Quality and Environment Objectives whose codes are PCMA and OCMA, respectively. The environmental program for the development and monitoring of goals and objectives is reflected in the R-42 development control program for goals and objectives. The Quality and Environmental Policy will be communicated to all persons working for the company or on its behalf, and will be posted by the company. It will also be available to anyone upon request at the company's website: www.prasidsa.com

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